Frequently Asked Questions

What is a Chinese Name Poster?

It’s an art poster with a personalized Chinese name printed on it.

 

Who is this service for?

Anyone! Our posters are especially popular for people looking for a unique gift for newborns. A Chinese Name Poster is also a great birthday or housewarming gift. Of course we also have many customers planning to move or visit China, and simply want a Chinese name before doing so.

 

How does it work exactly?

- A native Chinese speaker, with in-depth knowledge about Chinese names, will create a unique name for you (or for the person you want to give the poster).

- A few days after your order you will receive a confirmation email informing you that your new Chinese name is ready. This email will include a link to your own unique Name Page, where you can learn more about your name. Click here to see an example of a Name Page

- A high-quality poster with the new name printed on it will be sent to you. Free shipping worldwide.

 

How do you create the name?

You can learn more about the Chinese naming process here. 

 

Why can I not preview my exact Chinese name before ordering?

Creating a Chinese name is a complex process. There are some "Chinese Name Generators" online automatically creating a Chinese name based on your western name, however this is not the right way to do things. Our experts take all available data into consideration before creating your name (such as your Non-Chinese name, date of birth and personal traits). This means that two people named "David Smith" will not get the same name.

 

What size are the posters?

The size is 19.7 x 27.6 inches (50x70 centimetres).

We will introduce more sizes later, but at this point of time this is the only size we offer.

 

Do you ship to my country and what are the shipping costs?

Shipping is free for all posters and we ship worldwide!

 

Is frame included?

No, at this point of time we do not offer frames with our posters.

 

Can I buy a poster and have it shipped to another person?

Yes, simply enter the shipping adress of the person you want to receive the poster. During the payment step you choose a separate billing adress and fill in your own information.

How can I pay for my poster?

At chinesenameposter.com you can pay using Paypal or by Visa, Mastercard or American Express. All card transactions are handled by Stripe, the world's largest online payment gateway.

 

I am not happy with my poster, what do I do?

All complaints (damaged or defective posters) should be made within one week from the received delivery. Complaints should be sent to hello@chinesenameposter.com

 

Can I return my poster?

As Chinese Name Posters are custom made, we unfortunately can’t accept returns or offer refunds unless your poster arrived damaged.

 

How do I contact you?

Please email us at hello@chinesenameposter.com

Our company is based in Valdemarsvik, Sweden.

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